Timothy Chen is the Director of Product Operations at Talabat, where he drives strategy and operational excellence for a 1M daily-order business. With over three years at Talabat, he has scaled the Product Operations chapter to 13 members, optimizing product delivery and efficiency. He also serves as Product Operations Director at Delivery Hero, contributing to global strategy. Previously, at HelloFresh, Timothy built and led a 13-person Product Operations team, managing operations for two brands serving 300K+ customers weekly. As Co-Founder of thatweb3.studio, he supports the growth and scalability of Web3 projects.
The tech advantage: Building a data-driven product operations engine
Technology is the key to unlocking strategic advantage in product operations.
Timothy will explore:
- The construction of a data-driven product operations engine.
- Strategic adoption of relevant tools and platforms.
- How to harness technology to optimize workflows.
- The process of gaining real-time insights for decision-making.
- Enable informed business decisions for market leadership.