Sara Shapiro, SPC, is a senior product and technology leader with more than 15 years of experience driving enterprise product operations, portfolio and program management, and large-scale business transformation initiatives. She currently serves as Senior Director of Product Operations at Tangoe, where she leads operational excellence efforts across product organizations, enabling delivery consistency, process maturity, and strategic alignment. Her expertise spans product operations, IT leadership, agile and SAFe transformations, change management, and process streamlining across both B2B and B2C environments. Sara is known for building strong cross-functional partnerships and guiding organizations through complex change by combining structured delivery practices with modern communication and collaboration approaches.