Kayla McNeill (She/Her) is a seasoned Product Operations and IT leader with over a decade of experience driving operational excellence, cross-functional alignment, and strategic program execution. Currently serving as Director of Product Operations at Salesforce, Kayla specializes in building scalable processes, tools, and systems that enable product organizations to move faster and deliver measurable impact. Known for her analytical mindset, attention to detail, and transparent communication style, she has led complex programs across multiple teams, coordinating timelines, deliverables, and stakeholder expectations to achieve business objectives. Throughout her career, Kayla has applied agile and scrum methodologies, risk management, and customer-focused strategies to maximize team performance and organizational outcomes.