Graham Reed is a strategic Product Operations leader, founder, author, speaker, and award-winning podcaster, widely recognised as one of Europe’s leading voices in the Product Ops profession. He currently serves as Head of Product Operations at HeliosX Group (MedExpress), where he is building the Product Operations function from 0–1, enabling product teams and the wider digital business to operate with greater clarity, alignment, and impact. With more than a decade in hands-on product management and leadership roles before moving into Product Operations, Graham has scaled product functions across automotive, SaaS, fintech, and HealthTech organisations with revenues exceeding £1B. He is known for combining analytical rigour with practical execution, implementing scalable operating models, modern reporting frameworks, and data-informed ways of working that help teams perform at their best. Graham is the co-founder of Product Ops Confidential, a leading community platform featuring articles, resources, and the award-winning Product Opscast. A five-time industry award recipient, including ProductOps MVP (2023), he is passionate about advancing the discipline through writing, workshops, panels, and keynote speaking at major industry events. An advocate for diversity, equity, and inclusion, he actively supports initiatives promoting gender equity and mental health awareness.