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Giselle
Belkin
Director of Product Portfolio & Operations
McKesson
Giselle Belkin, MBA, LPM, SA, POPM, PMP is a Product Operations and portfolio transformation leader with over 12 years of experience in the healthcare industry. She currently serves as Director, Product Portfolio & Operations at McKesson, where she leads portfolio strategy and Product Operations for the CoverMyMeds business. Within McKesson’s technology ecosystem, Giselle partners cross-functionally to design and implement a scalable Product Operations Model (POM), strengthening strategic planning, execution discipline, and value realization. Her work supports CoverMyMeds—a platform that streamlines medication access, prior authorization, and affordability solutions for patients, providers, pharmacies, and payers. Her expertise spans portfolio management, operating model transformation, business strategy, AI implementation, digital transformation, and Agile ways of working. Known for aligning strategy to measurable outcomes, she brings structured governance, data-driven decision-making, and change leadership to complex healthcare environments.
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08 April 2025 13:00 - 13:45
Panel | From operations to outcomes: Measuring the impact of product ops
As Product Ops matures, teams are being asked to move beyond process management and prove their strategic impact. This panel brings together experienced Product Ops leaders to explore how to measure the effectiveness of operations initiatives, connect them to business outcomes, and communicate results to stakeholders. Attendees will learn practical approaches for defining meaningful KPIs, tracking improvements across product, engineering, and GTM teams, and demonstrating ROI for everything from workflow automation to cross-team alignment. Walk away with frameworks and real-world examples that turn operational work into measurable business value.