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Ashley
Curran
Direct of Product, Design, Engineering Operations
Betterment
Ashley Hanson Curran is a product leader at Betterment, where she helps shape the strategy, operations, and customer experiences behind one of the largest independent digital financial advisors in the US. She leads across product, design, and engineering operations, building high-performing teams and scalable systems that enable Betterment to deliver meaningful financial outcomes for millions of customers. With more than a decade in fintech, Ashley specialises in product strategy, storytelling, and human-centred team development. She has held leadership roles spanning group product management through to director level, guiding cross-functional teams to launch digital investing, planning, and advisory experiences that make personal finance more accessible and empowering. Known for her servant leadership style, she excels at translating complex challenges into clear priorities and aligning stakeholders around shared goals. Ashley is driven by a simple belief: when people feel confident about their money, they unlock their potential. Her work focuses on helping consumers take control of their financial lives while building product organisations that are thoughtful, collaborative, and impact-driven.
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08 April 2025 11:30 - 12:00
The PDE ops OS: Connective tissue for high‑velocity alignment
As product organizations scale, misalignment becomes the hidden tax on speed, focus, and impact. Teams are talented. Strategy is sound. Yet decisions are slow, priorities blur, and execution feels heavier than it should. This isn’t a talent problem, it’s an operating model problem. At Betterment, Product Ops was created to solve exactly that, not by adding more process, but by becoming the connective tissue across product, design, engineering, and our wider business stakeholders. Designed intentionally, the function serves as the central hub for clarity, communication, and strategic influence. In this keynote, Ashley will share lessons from a decade in product leadership and the realities of building a Product Ops function from scratch, how to earn trust, avoid becoming “process police,” and anchor the function in measurable outcomes. Attendees will leave with practical insights to strengthen decision quality, reduce organizational friction, and build alignment as a leadership choice.